7 Year Warranty

7 year limited warranty

Universal Shower Base Pty Ltd (“Universal”) warrants that its products are free from defects in workmanship and materials for a period of seven (7) years from the date of purchase. Subject to the conditions of warranty set out below, if the product fails or is otherwise found to be defective in materials or workmanship for any reason within the warranty period and the product is returned to the place of purchase at the buyer’s expense Universal will either repair or replace the unit free of charge.

Conditions of Warranty

  1. Failure of the product must not be due to improper installation, inadequate or incorrect site preparation, faulty maintenance, abuse, misuse, the incorporation of unauthorised components, the modification or alteration of the product as supplied by Universal, any operation contrary to the purpose intended, including being subjected to operating or environmental conditions contrary to applicable specifications or if any tile, marble or other material is removed from the shower base after the original installation.
  2. The Universal product must have been installed in full compliance with the ‘installation kit’ supplied at point of purchase. Universal will not be liable for defective installation work or any defective work done by any other individual, company or entity.
  3. The Universal product must not have been moved from its initial place of installation.
  4. Proff of purchase must be provided.
  5. This warranty applies only to the original installation and to the original purchaser and is not transferable such that upon the transfer of the product by the original purchaser to a third party, all warranties terminate.
  6. Universal makes no representation that the product will conform to any federal, state or local laws or ordinances, regulations, codes or standards.
  7. Universal will not be responsible for damage or loss caused during shipping.
  8. All transportation charges incurred in returning defective products or any of its component parts, for repair, together with the cost of returning them to the buyer must be paid by the buyer.
  9. Universal’s option to repair or exchange the product under this limited warranty does not cover any labor or other costs of removal or installation.
  10. Universal shall not be liable for any labor or costs or be responsible for damages or replacement of substrate to which this product has attached or for teh cost, repair or replacement of any installation materials, including but not limited to, tiles, marble and grout.
  11. Any liability for incidental, special, consequential, indirect or liquidated damages attributable to a product defect or to the repair or exchange of a defective product are excluded from this Warranty.
  12. Apart from any warranties implied by the Trade Practices Act 1974 or the Fiar Trading Act 1999 (VIC)(or both) all other warranties express or implied and whether arising by virtue of statute or otherwise are hereby excluded.